card_declined

What it means

The card issuer refused the charge while choosing a plan or paying an invoice. The plan did not change and nothing was charged.

Why it happens

• Insufficient funds, an expired card, or a card blocked for online or foreign payments.
• The bank asked for extra authentication that was not completed.

What to do

1. Use another card on the billing page, or ask the bank to allow the payment and try again.
2. If an invoice is unpaid, the account keeps working for 14 days before it is suspended.