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Troubleshooting

forbidden

This credential is not allowed to do that.

HTTP 403Fix is on your sideUse another key

What it means

The key is valid, but this action is not allowed for it. Most often it is a test key doing something only a live key may do.

Why it happens

  • A test key tried to create a live key, rotate the signing secret, or change an app that already serves live domains. Test keys are sandboxed so a leaked one cannot touch production.

What to do

  1. Use a live key, or make the change in the dashboard.
  2. Keep test keys for development and CI; see Test mode for what they can do.
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