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Troubleshooting

plan_required

This feature is not included in the current plan.

HTTP 403Fix is on your sideUpgrade to unlock

What it means

The request uses a feature the account's plan does not include. Nothing was changed.

Why it happens

  • Setting a white-label host needs Growth or above.
  • The 14-day trial ended and the account is back on Free.

What to do

  1. Choose a plan that includes the feature on the billing page; see Limits and pricing.
  2. A per-domain origin below Scale is not an error: it is ignored and the response carries a warning.
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